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Complaint Process for UNTHSC Students Enrolled in Online Courses

The University of North Texas Health Science Center is committed to addressing student concerns and complaints. The U.S. Department of Education requires institutions offering distance education to provide enrolled and prospective students the contact information to file complaints with the institution鈥檚 accrediting agency and with an appropriate state agency in the student鈥檚 home state.

A UNTHSC student with a complaint should first follow the UNTHSC complaint policy.
If your complaints are not resolved though this process,

If UNTHSC does not resolve the problem to the student鈥檚 satisfaction, the student may file a complaint with the designated agency in the state where they are receiving instruction or with UNTHSC鈥檚 accrediting agency using the contact information provided below.

For Students within Texas:

Texas Higher Education Coordinating Board (THECB)
(512) 427-6200 or via聽
Please review the THECB鈥檚聽聽regarding their complaint process prior to initiating contact.

For Students Enrolled in UNTHSC Online Courses Outside of Texas:

Complaints should be filed in the state where the student is receiving instruction, not in the state in which the student resides. A list of complaint processes for each state is provided below. When a link to complaint process is not available, a link to the agency responsible for higher education in that state has been provided instead. For the latest information, please visit the (SHEEO) website. The SHEEO website contains a list .

Regional Accrediting Agency

The University of North Texas Health Science Center is accredited by the Southern Association of Colleges and Schools (SACS) Commission on Colleges.

Address: 1866 Southern Lane, Decatur, Georgia, 30033-4097
Phone: (404) 679-4500
Fax: (404) 679-4528
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Complaint Process:聽

This page was last modified on December 5, 2023